Latency. This is when packets take too long to get to the other side, which causes delays in the conversation.Packet loss. If packets are dropped on their way to their destination because of network congestion, there will be interruptions to your conversation.Bandwidth. We’ll verify that your actual bandwidth is sufficient for both data and voice traffic.Our engineers analyze the stream of data packets (those bits of digitized information that flow through the network) along the following criteria: These tasks create congestion in your network that could impact voice calling quality. This is important because the traffic on your network often varies depending on the time of day and even the day of the week.įor example, think about when you perform system backups or transfer big files to your customers. One of the key differences in how we test is that we’ll perform our simulation over three full days. We hold ourselves to an extremely high standard. More rigorous testing than most other providers Capture all network traffic information and analyze it.Run the simulation as if all phones are being used for three full days, in parallel with your regular network tasks.Tune the software to the number of phones you are looking to buy.Set up a phone simulation software on your network.To perform the test, we will do the following: In the testing process, we’ll drive rigorous voice and data traffic to your network to simulate real-life loads. Voice quality test helps make sure that your network can support the additional load caused by VoIP phone traffic. This is how we help ensure excellent calling quality even when your network is congested from file downloads or video streaming. In order to help assure the best experience for people calling on your network, we’re going to put it through a stringent testing process. If you’re talking to other providers, you’ll note that our test is more comprehensive and longer-lasting than the rest. Before we’ll sell you a single Hosted PBX line, Intermedia will ask you to take a free voice quality test.
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